FAQs
Looking for information about our conveyors, ordering process, or customization options? Our FAQ section provides clear answers to common questions about our products, shipping, and support. Get the details you need to make informed decisions. Still have questions? Contact us for expert assistance!
Frequently Asked Questions
What types of conveyor systems does Naili offer?
Naili specializes in loading and unloading conveyors, including Powered Roller Conveyors, Gravity Roller Conveyors, Gravity Skate Wheel Conveyors, Powered Rubber Roller Conveyors, Telescopic Conveyors, and Hydraulic Conveyors.
Are Naili conveyors suitable for production lines?
Naili specializes in loading and unloading conveyors, including Powered Roller Conveyors, Gravity Roller Conveyors, Gravity Skate Wheel Conveyors, Powered Rubber Roller Conveyors, Telescopic Conveyors, and Hydraulic Conveyors.
What is the weight capacity of Gravity Roller Conveyors?
The 50mm roller diameter model supports 80 kg/m, while the 38mm roller diameter model supports 50 kg/m.
What is the weight capacity of Powered Roller Conveyors?
Depending on the model, Powered Roller Conveyors support 80-100 kg/m, with the multi-wedge belt drive 2000mm/section offering the highest capacity at 100 kg/m.
How much slope is needed for gravity conveyors to work properly?
Gravity Roller Conveyors typically require a 2-5 degree slope, while Gravity Skate Wheel Conveyors need a slightly steeper 3-6 degree slope for optimal operation.
Can Naili conveyors be used outdoors?
Standard models are designed primarily for indoor use. For outdoor applications, you should consider stainless steel options with additional weather protection and increased maintenance frequency.
What is the expansion ratio of expandable conveyors?
Most expandable roller conveyors have a 1:3 expansion ratio, while Gravity Skate Wheel Conveyors offer a higher 1:5 ratio, allowing for more compact storage.
How many workers are needed to operate conveyor systems?
Most conveyor operations require a minimum of two workers – one at the loading end to place items and one at the unloading end to receive them.
What is the typical lifespan of Naili conveyor systems?
With proper maintenance, conveyor frames typically last 5-10 years under normal usage conditions.
How often should drive belts be replaced on powered conveyors?
Under normal operating conditions, the drive belt of the powered roller conveyor does not require regular replacement. It only tends to wear out in cases of overloading or when goods accumulate and cause excessive friction.
What type of power supply is required for powered conveyors?
Powered conveyors typically require 380V three-phase or 220V single-phase power supply, with three-phase 380V recommended for optimal performance.
What is the speed range of Powered Roller Conveyors?
Powered Roller Conveyors offer adjustable speeds from 0 to 40 m/min via frequency inverter control.
Can Hydraulic Conveyors reach truck bed height?
Yes, Hydraulic Conveyors are specifically designed to bridge the height difference between ground level and truck/container height, with Medium and Large models capable of reaching up to 2400mm height.
What is the difference between O-type belt drive and multi-wedge belt drive?
O-type belt drives are simpler, quieter, and easier to maintain but offer lower load capacity, while multi-wedge belt drives provide higher efficiency, greater load capacity, less slippage, and better stability at high speeds.
What types of goods are suitable for Gravity Skate Wheel Conveyors?
Gravity Skate Wheel Conveyors are best for items with flat, hard bottoms such as cardboard boxes, plastic containers, and parcels, but are not suitable for soft-bottomed or irregularly shaped items.
Can Naili conveyors be connected to existing conveyor systems?
Yes, Naili conveyors are designed to integrate with existing systems, particularly connecting sorting lines to loading areas, and can be combined with each other to form complete conveyor lines.
What is the maximum length a Telescopic Conveyor can extend?
Depending on the model, Telescopic Conveyors can extend up to 17 meters (5-section models), suitable for reaching deep into containers and trucks.
How much maintenance do Gravity Roller Conveyors require?
Gravity Roller Conveyors require minimal maintenance – primarily periodic cleaning, checking roller rotation, and occasional bearing lubrication.
What are the available width options for Naili conveyors?
Most Naili conveyors are available in 500mm, 600mm, and 800mm widths, with 600mm being the most commonly used for standard packages.
What is the difference between Gravity Roller Conveyors and Gravity Skate Wheel Conveyors?
Gravity Roller Conveyors use cylindrical rollers providing line contact with goods (better for soft packages), while Skate Wheel Conveyors use discrete wheels providing point contact (lighter weight, more compact storage with 1:5 ratio vs 1:3).
Are spare parts available for Naili conveyors?
Yes, Naili provides complete spare parts service including international shipping, with key consumable parts including drive belts, rollers, bearings, and electrical components.
What controls are available on Powered Roller Conveyors?
Powered Roller Conveyors feature forward/reverse direction control, emergency stop buttons, and variable speed control through frequency inverters.
Can Naili Conveyor handle soft-packaged goods?
Powered Rubber Roller Conveyors with PVC-coated rollers are specifically designed for soft-packaged goods, providing better grip and support than standard metal rollers.
What is the hourly throughput capacity of Naili conveyor systems?
Capacity varies by package size: small parcels (up to 5kg): 3500-5000/hour; medium boxes (5-15kg): 2500-3500/hour; large cartons (15-30kg): 2000-2500/hour; heavy bagged goods (40-50kg): 1500-2000/hour.
Do Naili conveyors require special installation services?
Naili does not provide on-site installation services but offers detailed installation videos and remote technical guidance to assist customers with setup.
Can Gravity Roller Conveyors move goods horizontally?
Yes, Gravity Roller Conveyors can transport goods horizontally with manual pushing, which requires minimal effort compared to direct manual carrying.
What is the noise level of Powered Roller Conveyors?
Powered Roller Conveyors typically operate at 55-60 decibels unloaded (comparable to normal conversation) and 65-70 decibels when fully loaded.
What leg height options are available for roller conveyors?
Standard leg height adjustment options include 450-680mm, 550-820mm, 750-1200mm, and 900-1500mm ranges, allowing flexibility for different working heights.
How do you prevent goods from falling off roller conveyors?
Proper slope design and correct product placement are essential. Side guards can be added as an optional feature to prevent items from falling off the sides.
What is the warranty period for Naili conveyors?
Naili typically offers a 12-month warranty on conveyor frames and a 6-month warranty on belts and other wear parts under normal usage conditions.
Can Hydraulic Conveyors be moved easily?
Yes, Hydraulic Conveyors are equipped with heavy-duty casters that allow two people to easily move and position the equipment despite its substantial weight.
What is the maximum load the top support of a Hydraulic Conveyor can hold?
The top support frame of Hydraulic Conveyors can accommodate roller conveyors of varying lengths – Small model supports up to 6 meters, Medium model up to 10 meters, and Large model up to 12 meters of roller conveyor length.
Is training required to operate Naili conveyor systems?
Most Naili conveyors are designed for intuitive operation. For powered and hydraulic systems, watching the provided operation videos (approximately 10 minutes) is usually sufficient for basic operation mastery.
How compact are expandable conveyors when fully contracted?
When fully contracted, a 1500mm expandable roller conveyor section reduces to about 525mm (1:3 ratio), while a 2100mm skate wheel conveyor contracts to just 420mm (1:5 ratio).
What surface treatments are available for Naili conveyors?
Naili conveyors are available with galvanized steel, carbon steel, or 201 stainless steel components, with selection depending on environmental conditions and application requirements.
Can Hydraulic Conveyors reach into containers?
Hydraulic Conveyors themselves cannot reach deeply into containers, but they can be topped with roller conveyors that extend into trucks and containers, creating a complete loading/unloading solution.
Do powered conveyors have safety features?
Yes, all powered conveyors include emergency stop buttons, standard wiring/leakage protection, and proper electrical safety features compliant with relevant standards.
What is the contracted length of a Telescopic Conveyor?
The fixed section length of Telescopic Conveyors ranges from 3-8 meters depending on the model, with the entire system capable of contracting to this base length when not extended.
Can Naili conveyors handle packages of different sizes simultaneously?
Yes, Naili conveyors can handle mixed package sizes within their width and weight limitations, though for optimal performance, packages should have similar bottom characteristics.
What is the difference between Micro and Large Hydraulic Conveyors?
Micro Hydraulic Conveyors (3700mm length) cannot support top roller conveyors and reach 1700mm max height, while Large models (7900mm length) support up to 12m of roller conveyor on top and reach 2400mm height.
Are custom widths available for Naili conveyors?
While standard widths are 500mm, 600mm, and 800mm, custom widths (including up to 1200mm for some models) can be manufactured upon request for specific requirements.
How quickly can goods be processed with a Hydraulic Conveyor system?
Small parcels (up to 5kg): 3500-5000 pieces per hour.
Medium boxes (5-15kg): 2500-3500 pieces per hour.
Large cartons (15-30kg): 2000-2500 pieces per hour.
Heavy bagged goods (40-50kg): 1500-2000 pieces per hour.
What floor requirements exist for installing conveyor systems?
Conveyors require flat, stable flooring but don’t need special foundations. For heavier systems like Telescopic Conveyors, floor load capacity should be at least 4 tons/square meter.
Can Naili conveyors be used in refrigerated environments?
Standard models are designed for normal temperature ranges (5-40°C). For refrigerated environments, special low-temperature hydraulic oil and enhanced seals can be provided as custom options.
What is the ROI period for Naili conveyor systems?
For operations handling over 1000 packages daily, hydraulic and telescopic conveyor systems typically achieve return on investment within 6-12 months through labor savings and efficiency improvements.
Can Gravity Roller Conveyors be connected to Powered Roller Conveyors?
Yes, Gravity and Powered Roller Conveyors can be connected to create hybrid systems where some sections use gravity and others use power, optimizing both energy use and functionality.
How are multiple conveyor sections controlled when connected?
Multiple Powered Roller Conveyor sections can be connected and controlled by a single control box using parallel wiring, allowing synchronized operation throughout the system.
What happens to Telescopic Conveyors during power failure?
Telescopic Conveyors cannot be manually operated or extended/retracted during power outages. A backup power system is recommended for environments where uninterrupted operation is critical.
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